Shipping policy
Shipping Policy
At Lucuria, we are committed to delivering your order as quickly and safely as possible.
Order Processing Time
All orders are processed within 1 to 3 business days after payment confirmation.
Once your order has been processed and shipped, you will receive a confirmation email with your tracking information when available.
Shipping Time
Estimated delivery time to the United States is usually between:
7 to 15 business days
Please note that delivery times may vary depending on your location, carrier delays, weather conditions, customs processing, or other factors outside our control.
Shipping Locations
We work with trusted fulfillment partners and international logistics providers to deliver your order safely to your address.
Shipping Fees
Shipping fees, if applicable, will be calculated and displayed at checkout before payment.
Order Tracking
Once your order ships, you may receive a tracking number by email. Please allow a few days for tracking information to update after shipment.
Incorrect Shipping Address
Please make sure your shipping address is correct before placing your order.
Lucuria is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error in your address, please contact us as soon as possible.
Delays
While we do our best to deliver orders within the estimated timeframe, delays may occasionally occur due to carrier issues, high order volume, customs checks, holidays, or other unexpected events.
Lost or Missing Packages
If your package appears to be lost or significantly delayed, please contact us and we will do our best to assist you with the carrier or fulfillment provider.
Contact Us
For any shipping questions, please contact us at: